Business Details
17 Years
experience
Trusted On-Site Printer Repair Services in Portland, OR
Portland Printer Repair has been serving the Portland metro area since 2009, specializing in on-site repair and maintenance of Hewlett-Packard and Lexmark laser printers as well as HP DesignJet plotters. With 29 years of combined experience in office equipment repair, our technician brings deep technical expertise to resolve issues ranging from error codes and paper jams to print quality problems and maintenance kit installations. We prioritize convenience through our mobile service model, bringing our expertise directly to clients' offices or homes while offering same-day or next-day service availability.Our commitment to quality is demonstrated through a 90-day warranty on all repairs, ensuring lasting solutions for our clients. As a locally-owned business, we maintain strong community ties through our support of Michelle's Love, a charity serving single parents undergoing cancer treatment.
Services
On-site Laser Printer Repair
HP Plotter Repair
Error Code Resolution
Paper Jam Fixes
Print Quality Solutions
Details
- Year established: 2009
Highlights and features
- We have 29 years of experience in printer repair
- We offer same-day or next-day service availability
- We provide free phone diagnostics and advice
- We bring our repair services directly to your location
- We guarantee our work with a 90-day warranty
Services
On-site Laser Printer Repair
We specialize in repairing HP LaserJet and Lexmark laser printers at your location. Our services include error code diagnosis, paper jam removal, print quality improvements, and maintenance kit installations. All repairs come with a 90-day warranty for your peace of mind.
HP Plotter Repair
Our technicians provide expert repair services for HP DesignJet plotters. We handle technical issues affecting print quality, mechanical components, and electronic systems. Our mobile service brings professional plotter maintenance directly to your business location.
Error Code Resolution
We troubleshoot and resolve complex error codes displayed on HP and Lexmark laser printers. Our experienced technician identifies root causes and implements permanent solutions to prevent recurring issues affecting your printing operations.
Print Quality Solutions
We address print quality issues including streaks, smudges, and color inconsistencies. Our technicians perform precision adjustments and replace worn components to restore optimal print output on laser printers and plotters.
Maintenance Services
We offer comprehensive maintenance services including routine inspections, component cleaning, and preventive repairs. Regular maintenance helps extend equipment lifespan and reduces unexpected breakdowns for business printing systems.
People
Greg Wallaert
Owner & Technician
With 29 years of experience in office equipment repair, Greg specializes in HP and Lexmark laser printers and plotters. He moved to Portland in 1995 and serves local businesses and residents with reliable on-site repair services.
Questions
What types of printers do you repair?
We specialize in HP LaserJet, Lexmark laser printers, and HP DesignJet plotters. We don't service consumer inkjet printers like Canon Pixma or Epson models.
Do you offer on-site service?
Yes, we provide on-site repair services at your office or home within the Portland metro area, including Vancouver and Clackamas.
What are your service hours?
We operate by appointment Monday through Friday from 9:00 AM to 5:00 PM. Emergency services aren't available outside these hours.
Do you guarantee your repairs?
Yes, all our repairs come with a 90-day warranty covering both parts and labor for your complete satisfaction.
How quickly can you service my printer?
We often provide same-day or next-day service when you call us for urgent printing issues requiring immediate attention.
Can I get phone support before scheduling a visit?
Yes, we offer free phone help for troubleshooting tips, equipment diagnosis, and repair advice before scheduling on-site service.
