Business Details
36 Years
experience
Your Trusted IT Partner for Printer Solutions
Founded in 1990 by President Chris Lucci, IPS Global has built a reputation for exceptional customer service rooted in personalized support. Our team operates without automated phone systems or voicemail, ensuring direct access to knowledgeable representatives. With service technicians available five days a week during business hours, we prioritize rapid response for urgent needs. Our digital platform enables seamless order placement, service requests, and fleet analytics, offering clients detailed insights into printing costs, usage patterns, and optimization opportunities.Through real-time reporting on metrics like total spend, departmental allocation, and color vs. monochrome usage, we empower businesses to make data-driven decisions. Our commitment to reducing technology-related costs and operational complexities has made us a trusted partner for organizations seeking reliable IT solutions.
Services
Printer Sales
Fleet Management
Service Maintenance
Analytics Reporting
Cost Optimization
Details
- Year established: 1990
Highlights and features
- We provide live phone support with no automated systems
- Our technicians offer 5-day weekly service availability
- Real-time analytics track printing costs and usage patterns
- Personalized fleet optimization recommendations improve efficiency
- Direct access to experienced team members for all inquiries
Services
Printer Sales
We offer a comprehensive selection of HP printing solutions including LaserJet Pro, Color LaserJet Pro, and DesignJet T series printers. Our inventory covers various models with different capabilities to meet diverse business requirements. Each purchase includes standard warranty coverage and technical support assistance.
Fleet Management
Our fleet analytics platform provides detailed insights into printing infrastructure performance. Customers can track monthly, quarterly, or annual usage metrics including total spend, departmental allocation, and color vs. monochrome printing ratios. This data helps optimize equipment utilization and reduce operational costs.
Service Maintenance
We provide scheduled maintenance and emergency repair services through experienced technicians available five days a week during business hours. Our team handles both preventive maintenance and urgent issue resolution to minimize equipment downtime and ensure optimal printer performance.
Analytics Reporting
Our digital platform delivers real-time reporting on printing operations with metrics like year-over-year comparisons, cost analysis, and equipment utilization recommendations. These insights help businesses make informed decisions about their printing infrastructure and identify cost-saving opportunities.
Cost Optimization
Through detailed fleet analysis and usage pattern tracking, we identify opportunities to reduce printing-related expenses. Our recommendations focus on improving efficiency, optimizing device allocation, and implementing cost-effective printing practices tailored to each client's specific needs.
Questions
What printer brands do you offer?
We specialize in HP printer solutions including LaserJet and DesignJet series models for various business needs.
Do you provide service maintenance plans?
Yes, our service plans include technician dispatch during regular business hours and fleet performance monitoring.
How can I track my printing costs?
Our platform provides real-time analytics showing total spend, departmental allocation, and usage patterns.
Are financing options available?
Currently we don't offer financing programs for equipment purchases.
What support channels exist?
Contact us directly via phone or email for immediate assistance from live representatives.
Do you offer returns?
Review our return policy details in the Terms of Service section on our website.
