Business Details
22 Years
experience
Custom Apparel & Promo Products Rochester
Pro Image has been a trusted leader in custom apparel and promotional product services since 2004. Our commitment to quality craftsmanship and personalized solutions has made us a cornerstone of the Rochester, Minnesota community. With over two decades of combined experience in screen printing, embroidery, and direct-to-garment technology, we specialize in transforming client visions into high-quality branded merchandise. Our team of experts utilizes state-of-the-art equipment to deliver vibrant prints and precise embroidery on diverse materials, ensuring lasting durability and professional results.We maintain rigorous quality control throughout our production process while offering competitive pricing and transparent communication. Our dedication to customer satisfaction is demonstrated through our 4.7-star rating and numerous testimonials praising our fast turnaround times and exceptional service. As a locally owned business, we prioritize understanding regional market needs to provide tailored solutions that enhance brand visibility for clients of all sizes.
Services
Screen Printing
Embroidery
Promotional Items
Direct to Garment
Custom Stores
Details
- Year established: 2004
Highlights and features
- Over 11 years of local experience in custom apparel printing
- Personalized solutions for businesses of all sizes
- Advanced printing technology for vibrant, lasting results
- Fast turnaround times with quality assurance
- Locally owned with deep community connections
What people say
Great staff
Super fast turnaround
Quality work
Quick pricing
Professional communications
Services
Screen Printing
Our screen printing service produces vibrant, durable designs on t-shirts, hoodies, and other garments using professional-grade equipment. We specialize in multi-color prints with precise registration, offering cost-effective solutions for bulk orders while maintaining exceptional detail. Clients benefit from our expertise in selecting optimal inks and materials for long-lasting results.
Embroidery
Professional embroidery services for apparel and accessories featuring intricate designs with up to 15 thread colors. We handle complex logos and detailed graphics on polos, jackets, hats, and bags using computerized embroidery machines that ensure consistent quality and precise execution of brand elements.
Promotional Items
Customized promotional products including pens, mugs, tech accessories, and bags with permanent imprinting options. Our inventory includes thousands of stock items available for decoration with logos or text, providing effective marketing tools that combine practicality with brand visibility.
Direct to Garment
High-resolution direct-to-garment printing for detailed, full-color designs on cotton apparel. This method allows for photo-realistic prints with soft hand feel, ideal for small quantities and complex artwork without screen setup costs, maintaining wash-fast durability.
Custom Stores
Turnkey branded merchandise stores for businesses and organizations with seamless order fulfillment. We handle store setup, inventory management, and order processing for client-branded apparel and promotional items, providing a complete e-commerce solution for staff and customer purchases.
People
Jason Rausch
Owner/Sales
Jason brings extensive sales expertise to Pro Image, focusing on client relationship management and business development. With deep industry knowledge, he ensures clients receive tailored solutions that meet their branding needs while maintaining the company's commitment to quality and service excellence.
Robert Milliken
Owner/Production/Sales/Designer
Robert oversees production operations and design services at Pro Image. His technical expertise in printing technologies and creative direction ensures high-quality output across all service lines. He manages workflow efficiency while maintaining direct client communication for project customization.
Steve Prigge
Sales Consultant
As a former owner, Steve provides strategic sales guidance based on his extensive industry experience. He contributes to maintaining quality standards and client satisfaction through his consultative approach, leveraging decades of operational knowledge to support the company's growth initiatives.
Questions
What is the typical turnaround time for custom apparel orders?
Most orders complete within 5-7 business days, with rush options available. Turnaround depends on order complexity and size, with clear timelines communicated during order placement.
Can I supply my own apparel for printing?
Yes, we accept customer-supplied garments. We'll inspect materials for print compatibility and ensure proper handling during the printing process to maintain quality standards.
What materials can be embroidered?
We embroider on polos, shirts, jackets, hats, bags, and more. Our team handles various fabric types, recommending optimal thread options and stitch counts for different materials.
Do you offer bulk order discounts?
Yes, we provide volume pricing for large orders. Quantity discounts apply automatically during quoting, with special pricing available for nonprofit organizations and recurring clients.
How do custom store setups work?
We create branded online stores with pre-approved designs. Clients receive a unique URL for their team or customers to place orders, with Pro Image handling production, inventory, and fulfillment logistics.
What file formats do you accept for designs?
We accept vector files (AI, EPS, PDF) and high-resolution raster files (PNG, JPEG). Our design team can assist with file preparation if needed, ensuring optimal print quality.
