Business Details
50+ Years
experience
Emergency
services
Office Equipment Solutions in Portland
Established in 1974, Imperial Office Solutions has been a trusted provider of office equipment and document imaging solutions for over 46 years. We began as a specialist in IBM and Royal typewriters and evolved alongside technological advancements to become a leader in digital imaging and document management. As an authorized Canon dealer since 1994, we offer cutting-edge copiers, printers, scanners, and wide-format printing solutions designed to enhance efficiency and reduce operational costs. Our commitment to exceptional service is underscored by our team of experienced professionals, who provide personalized support tailored to businesses of all sizes. We prioritize local service, ensuring prompt response times and dedicated account management without reliance on automated systems. Our proactive service programs, including 40-point inspections, minimize downtime and repair frequency, while our flexible leasing and rental options allow clients to access the latest technology without significant capital investment.We guarantee the functionality of all copiers under our maintenance contracts and offer buyout discounts for upgrading existing leases. With a regional focus on Portland and Vancouver, we serve clients across Oregon and Southwest Washington, including Salem, Beaverton, Hillsboro, and beyond. Our dedication to quality extends to supplying OEM and aftermarket toner, implementing managed print programs, and providing software solutions for print tracking and document workflow optimization. For decades, our reputation has been built on reliability, transparency, and a customer-first approach that prioritizes long-term partnerships over transactional interactions.
Services
Copier Leasing
Printer Sales
Document Management
Wide Format Printing
Managed Print Services
Copier Rentals
Toner & Supplies
Networking Support
Equipment Repair
Service Agreements
Details
- Year established: 1974
Highlights and features
- 46 years of experience in office equipment and document imaging.
- Authorized Canon dealer with manufacturer-backed support and training.
- Proactive service programs reduce downtime and repair frequency.
- Local billing and dedicated account management with no 800-number queues.
- Regional focus ensures personalized service across Oregon and Southwest Washington.
Associations and certifications
- Canon Authorized Dealer
Services
Copier Leasing
Our copier leasing programs provide cost-effective access to the latest printing technology with predictable monthly expenses. Leases include equipment and service, allowing businesses to upgrade every few years to keep pace with technological advancements. Flexible terms ensure alignment with evolving office needs.
Managed Print Services
We optimize printing workflows to reduce costs and improve efficiency through device monitoring, supply replenishment, and usage analytics. Our solutions control print volumes, secure sensitive documents, and streamline operations for businesses of all sizes across Oregon and Southwest Washington.
Wide Format Printing
Our state-of-the-art wide-format printers deliver high-speed, high-quality output for technical documents, blueprints, and marketing materials. Designed for industries requiring precision and durability, these systems integrate seamlessly with existing workflows while offering scalable capacity for growing businesses.
Document Management
We implement digital document management systems that reduce paper handling, improve retrieval times, and enhance collaboration. By automating routing and storage processes, we help organizations increase productivity while maintaining compliance with industry-specific record-keeping requirements.
Copier Rentals
Flexible copier rental options provide temporary solutions for short-term projects or equipment failures. Rentals include toner, service, and supplies with no minimum commitment, ensuring businesses maintain productivity during transitional periods without long-term financial obligations.
People
Rick Gardner
President
Rick Gardner leads Imperial Office Solutions with over 20 years of experience in office technology sales and management. He focuses on strategic growth while maintaining the company's commitment to personalized service and customer satisfaction.
Shelley Johnson
Office Manager
Shelley Johnson oversees daily operations at Imperial Office Solutions, ensuring efficient service delivery and client communication. Her administrative expertise supports the company's dedication to reliable, locally managed office equipment solutions.
Questions
What if I'm already in a copier lease but need a new machine?
Imperial offers buyout discounts and upgrade programs to help you transition to newer equipment without additional costs.
Does a lease include toner and service?
Yes, we offer leases that include all service, supplies, and toner, as well as options that cover only the equipment.
How do I get information about my current lease?
Contact the 800 number on your monthly lease invoice for accurate details about your lease end date and terms.
Do you handle shipping old copiers back to the leasing company?
Yes, we manage the entire process, including pickup and freight shipping of returned equipment.
Is Canon a good brand of copiers?
Canon is the top-selling copier brand in the US, known for reliability, advanced features, and comprehensive manufacturer support.
What areas do you serve?
We serve Portland, Vancouver, and surrounding regions including Salem, Beaverton, Hillsboro, and Tualatin.
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