Business Details
42 Years
experience
Emergency
services
Trusted Office Printers & Copiers in Traverse City, MI
Great Lakes Business Systems has been a trusted provider of office printing solutions in Michigan since 1984. Our team of certified technicians delivers professional services for printers, copiers, and business machines from industry leaders like Canon and Ricoh. With a local parts warehouse in Traverse City, we ensure 24/7 operational reliability and rapid response times for businesses across Northern Michigan. Our 35+ years of experience and 100% customer satisfaction guarantee reflect our commitment to quality equipment and exceptional service. We maintain five-star ratings through personalized consultations, comprehensive maintenance programs, and tailored solutions that enhance office efficiency. As an authorized dealer, we combine manufacturer expertise with local knowledge to meet diverse business needs.Our Traverse City headquarters houses an expanded showroom featuring the latest printing technology, while our dedicated staff provides live support during business hours. Through decades of service to Wexford, Leelanau, Benzie, Antrim, Kalkaska, and Grand Traverse counties, we've built a reputation as Michigan's premier office equipment partner. Our proven track record demonstrates how strategic technology implementation reduces downtime and increases productivity. From initial consultation to ongoing support, we prioritize long-term client relationships over transactional interactions. This philosophy has sustained our leadership position as one of Northwestern Michigan's largest locally owned business machine dealerships.
Services
Business Printers
Copier Sales
Print Maintenance
Ink Supplies
24/7 Support
Details
- Year established: 1984
Highlights and features
- 35+ years serving Michigan businesses with proven printing solutions
- 24/7 parts warehouse ensures minimal equipment downtime
- Certified technicians for Canon, Ricoh, and industry-standard equipment
- 100% satisfaction guarantee on all products and services
- Personalized consultations with live support during business hours
Associations and certifications
- Canon Authorized Dealer
- Ricoh Certified Partner
What people say
Dependable partner
Knowledgeable team
Quick recovery time
Services
Business Printers
We provide high-performance business printers from trusted brands like Canon and Ricoh. Our solutions include network-enabled devices with advanced features such as automatic stapling, book binding, and duplex printing. Each printer selection comes with comprehensive support and maintenance options to ensure optimal performance for Michigan businesses.
Copier Sales
Our certified sales team offers commercial-grade copiers with integrated fax capabilities and document management systems. We feature the latest models from industry leaders, including energy-efficient options with cloud connectivity. Each purchase includes installation support and customized workflow optimization for Northern Michigan offices.
Print Maintenance
Our preventative maintenance programs cover all major brands with 24/7 emergency response. Local technicians utilize our Traverse City parts warehouse for same-day repairs. We offer scheduled servicing contracts that include performance optimization and consumables management for businesses across six Michigan counties.
Ink Supplies
We supply genuine manufacturer ink and toner cartridges with guaranteed compatibility. Our inventory includes high-yield options for volume printing environments. Northern Michigan customers benefit from our local warehouse for quick replenishment, while businesses statewide receive tracked shipping with delivery confirmation.
24/7 Support
Our technical support team provides round-the-clock assistance with live phone operators during business hours. The Traverse City parts warehouse enables rapid response for critical equipment failures. We guarantee service dispatch within two hours for priority cases across our six-county service area in Northern Michigan.
Questions
What brands of office equipment do you sell?
We are authorized dealers for Canon and Ricoh, offering their complete lines of printers and copiers with full manufacturer warranties.
Do you service businesses outside Traverse City?
Yes, we serve all of Northern Michigan including Wexford, Leelanau, Benzie, Antrim, Kalkaska, and Grand Traverse counties with on-site support.
What emergency service options are available?
Our 24/7 support includes live phone assistance and parts availability from our Traverse City warehouse for urgent equipment repairs.
Can I get a free printer consultation?
Yes, we offer complimentary consultations to assess your printing needs and recommend optimal solutions for your business operations.
How quickly can you replace printer parts?
Our local parts inventory enables same-day replacements for most common components across Northern Michigan businesses.
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