Business Details
29 Years
experience
Emergency
services
Trusted IT Services & Managed Solutions in Gaithersburg, MD
At Nauticon Office Solutions, we have dedicated ourselves to delivering exceptional service and innovative technology solutions since 1997. Our Service First philosophy ensures that we prioritize customer satisfaction through proactive management, same-day service, and a dedicated team that understands your unique business needs. With over 22 years of experience, we have earned a Net Promoter Score of 95, reflecting our commitment to exceeding client expectations. Our partnerships with industry leaders like Toshiba and Xerox allow us to provide cutting-edge office technology and managed IT services.We specialize in network administration, cloud services, cybersecurity, and workflow optimization, all backed by a fixed monthly pricing model for budget predictability. Recognized with awards such as Toshibas ProMaster Elite service award, we combine technical expertise with personalized support to help businesses reduce downtime, enhance security, and improve operational efficiency. Our team of certified professionals is available 24/7 to ensure your technology infrastructure supports your long-term goals while maintaining cost-effectiveness and environmental responsibility.
Services
Managed IT Services
Network Administration
Virtual CIO
Cloud Services
Cybersecurity Solutions
Office Technology
Multifunction Copiers
Managed Print Services
Workflow Solutions
Document Management
Details
- Year established: 1997
Highlights and features
- We offer proactive IT management with a 2-4 hour response time for critical issues.
- Our Net Promoter Score of 95 reflects exceptional customer satisfaction.
- We partner with Toshiba and Xerox to provide cutting-edge office technology.
- Our fixed monthly pricing ensures budget predictability for managed IT services.
- We provide tailored workflow solutions to reduce costs and enhance security.
What people say
Great service
Fast, professional
Knowledgeable reps
Positive opinion
Amazing team members
Services
Managed IT Services
Our Managed IT Services provide proactive network administration, cybersecurity, and cloud solutions to minimize downtime and enhance business continuity. With certified technicians available 24/7, we ensure your technology infrastructure is secure, up-to-date, and aligned with your operational goals. Our fixed monthly pricing model offers budget predictability while delivering scalable solutions tailored to your organizations needs.
Office Technology
We offer multifunction copiers, network printers, and production print systems from Toshiba and Xerox to streamline document workflows. Our solutions reduce costs, improve efficiency, and integrate seamlessly with your existing IT infrastructure. From equipment setup to maintenance, our team ensures reliable performance and support for all your office technology needs.
Workflow Solutions
Our Workflow Solutions identify inefficiencies in document management and implement rules-based printing, secure mobile printing, and scanning integration. By automating repetitive tasks and enhancing data security, we help businesses reduce operational costs, improve employee productivity, and maintain compliance with industry standards.
Cybersecurity Solutions
We provide comprehensive cybersecurity audits, threat detection, and data backup solutions to protect your business from cyberattacks. Our proactive approach includes real-time monitoring, vulnerability assessments, and employee training to ensure robust defense mechanisms and regulatory compliance for sensitive information.
Managed Print Services
Our Managed Print Services optimize printing infrastructure through secure, cost-effective solutions like rules-based printing and cloud-enabled devices. We reduce waste, lower operational costs, and ensure seamless integration with your IT systems while providing ongoing maintenance and supply management for uninterrupted workflow.
Questions
What services does Nauticon Office Solutions offer?
We provide managed IT services, office technology (copiers/printers), workflow solutions, cybersecurity, and document management tailored to business needs.
How does Nauticon ensure customer satisfaction?
We use the Net Promoter Score system, maintain a 95 score, and offer same-day service with a 2-4 hour response time for critical issues.
What areas does Nauticon serve?
We serve businesses in Washington DC, Maryland, and Virginia with on-site and remote IT and office technology support.
Does Nauticon offer emergency IT services?
Yes, we provide emergency support with rapid response times for critical network or system failures.
What sets Nauticon apart from competitors?
Our Service First philosophy, partnerships with Toshiba/Xerox, and proactive IT management ensure customized, reliable solutions for long-term success.
Videos
