Business Details
21 Years
experience
Emergency
services
Your Trusted Printing Solutions Partner in Laurel, MD
Production Print Solutions stands as the largest independent production print provider in the United States, dedicated to empowering businesses through cutting-edge printing solutions. Since our founding, we have partnered with industry-leading manufacturers to deliver innovative multiplatform equipment, comprehensive service agreements, and nationwide support tailored to meet the unique demands of each client. Our commitment to excellence is reflected in our 24/7 availability, nearly 100 field engineers across 30+ markets, and a customer-centric approach that prioritizes reliability and long-term growth. With over two decades of service excellence, we specialize in minimizing downtime through preventive maintenance, rapid response times, and 95%+ uptime guarantees.Our team of factory-trained professionals provides expert support from initial consultation and site analysis to installation, training, and emergency repairs. By maintaining strategic partnerships with brands like Kyocera, Canon, HP, and Xerox, we ensure access to the latest technologies while delivering cost-effective toner solutions and certified used equipment. Our merger with SumnerOne in 2024 has further expanded our resources, solidifying our position as a trusted leader in the print industry.
Services
Production Printing Services
Equipment Sales
Toner Sales
Nationwide Service
24/7 Support
Preventive Maintenance
Workflow Analysis
Installation Services
Toner Contracts
Certified Used Equipment
Details
- Year established: 2005
Highlights and features
- We offer 24/7 nationwide support with rapid response times.
- Our team includes factory-trained, industry-certified professionals.
- We guarantee 95%+ uptime through preventive maintenance.
- We partner with leading manufacturers like Kyocera and Canon.
- We provide tailored service agreements for unique business needs.
What people say
Reliable service
Dedicated support
Rapid response times
Personalized solutions
Minimized downtime
Services
Production Printing Services
We provide comprehensive production printing services tailored to commercial needs. Our solutions include equipment sales, maintenance, and workflow optimization. With nationwide support and 24/7 availability, we ensure minimal downtime and maximize productivity for businesses requiring high-volume output.
Equipment Sales
We offer a wide range of production printing equipment from leading manufacturers. Our sales process includes site analysis and workflow assessments to ensure optimal equipment selection. Certified used equipment is also available with full service agreements for cost-effective solutions.
Toner Sales
We supply OEM and compatible toner for major printer brands at competitive prices. Toner contracts are available to lock in annual pricing. Our inventory ensures quick delivery and compatibility across various DPI settings for uninterrupted operations.
Nationwide Service
Our nationwide service network includes nearly 100 field engineers across 30+ markets. We specialize in first-time fixes and preventive maintenance to achieve 95%+ uptime. Remote diagnostics and on-site support ensure rapid resolution for critical production needs.
24/7 Support
We provide round-the-clock support for urgent printing issues. Our call center and field engineers respond within 30 minutes and dispatch technicians within 2 hours. This ensures continuous operation for clients relying on time-sensitive print production.
People
Brian DeFazio
President
Brian DeFazio leads Production Print Solutions with over 20 years of industry experience. He emphasizes customer-centric service and innovation, ensuring clients receive tailored solutions. His leadership drives the company's growth and commitment to excellence.
Edmund Sumner
Managing Director
Edmund Sumner co-founded SumnerOne and now oversees strategic operations as Managing Director. With decades in the print industry, he focuses on expanding partnerships and maintaining high service standards across the merged organization.
Liz Sumner
Managing Director
Liz Sumner co-founded SumnerOne and now guides Production Print Solutions' strategic direction. She emphasizes service excellence and long-term client relationships, leveraging her extensive industry experience to drive organizational growth and innovation.
Mark Phillips
Chief Commercial Officer
Mark Phillips oversees commercial strategy with a focus on client acquisition and retention. His expertise in market expansion and customer satisfaction strengthens Production Print Solutions' position as a leading independent service provider in the US.
Carlos Juarez
Field Manager Chicago
Carlos Juarez manages field operations in Chicago, ensuring timely service delivery. With years of technical expertise, he leads a team dedicated to minimizing downtime and maintaining equipment reliability for commercial print clients in the region.
Questions
What printing services do you offer?
We provide production printing services, equipment sales, toner supplies, preventive maintenance, and 24/7 emergency support for commercial print operations nationwide.
Do you offer nationwide service?
Yes, we have nearly 100 field engineers across 30+ markets and 70 locations nationwide to ensure rapid response and comprehensive support.
Are your technicians certified?
Our team includes factory-trained, industry-certified professionals specializing in production printing equipment from leading manufacturers.
Do you provide emergency repair services?
Yes, we offer 24/7 emergency repair services with rapid response times to minimize production downtime for critical printing needs.
What payment methods do you accept?
We accept major credit cards and offer flexible payment options for service contracts and equipment purchases. Contact us for specific arrangements.
Do you sell used printing equipment?
Yes, we offer certified used equipment from manufacturers and financial institutions, all eligible for full service maintenance agreements.
